RAMEN GARDEN SYRACUSE INC

Terms of Service

Last updated: August 31, 2026

Table of Contents

  1. Introduction and Acceptance
  2. Description of the Services
  3. Eligibility and Authority
  4. Changes to These Terms
  5. Reservations and Bookings
  6. Payment and Pricing
  7. Gift Cards and Tasting Tickets
  8. Cancellations and Refunds
  9. Dietary Information and Allergies
  10. Studio Events and Private Bookings
  11. Acceptable Use of the Website
  12. Intellectual Property
  13. Third Party Links and Services
  14. Disclaimers
  15. Limitation of Liability
  16. Indemnification
  17. Governing Law and Dispute Resolution
  18. Severability and Waiver
  19. Contacting the Company

1. Introduction and Acceptance

These Terms of Service form a binding agreement between you and RAMEN GARDEN SYRACUSE INC, the ramen house and culinary studio located at 2058 W 1700 S Ste 106, Syracuse - 84075-7209, United States (US). They govern your use of the website at ramengarden.hair and the reservations, meals, studio sessions, events, and meal kits offered by the company. The website and the services it describes are developed and operated by the developer RamenGarden on behalf of the company.

By visiting the website, submitting a booking request, placing an order, or attending a session at the house, you confirm that you have read these terms, that you understand them, and that you agree to follow them. If you do not agree with any part of these terms, please do not use the website or book the services. These terms apply together with the Privacy Policy of the company, and in the event of a direct conflict about information handling, the Privacy Policy controls that subject.

2. Description of the Services

The company operates a ramen house and culinary studio. The services include service at the noodle bar and dining room, a seasonal tasting menu, takeout and family meal kits, private events and chef tables, catering and studio partnerships, and hands-on workshops in noodle making, broth craft, and garnish work. The website introduces these services and provides a contact route for reservations and questions; it is an introduction to the house rather than a store, and no purchase is completed through the pages of the site itself.

Menus, prices, session topics, and seasonal offerings change with the growing year and with the judgment of the kitchen. The company may add, modify, or retire any dish, workshop, or service at any time. Descriptions on the website are presented in good faith and are intended to convey the character of the house accurately, but the plate, bowl, or session you receive is governed by the menu and the house rules in effect on the day of your visit.

3. Eligibility and Authority

You must be at least eighteen years old to make a booking, place an order, or agree to these terms on your own behalf. Younger guests are welcome at the house when accompanied by a parent or guardian, and the accompanying adult is responsible for the conduct of the minors in their party and for any booking made for them. Studio workshops with age guidance state that guidance in the session description, and the house may ask for confirmation of age where a session involves hot broth, sharp tools, or other kitchen hazards.

When you book on behalf of a group, a company, or an organization, you confirm that you have the authority to bind that group to these terms and that every member of the party will follow the house rules. Businesses booking catering or studio partnerships accept these terms through their authorized representative. The company may refuse service, cancel a booking, or end a session where conduct is unsafe, disruptive, or unlawful, with a refund handled under the cancellation section of these terms.

4. Changes to These Terms

The company may update these Terms of Service as the business grows or as the law requires. The current version is always posted on this page with the last updated date at the top, and the date tells you when the terms last changed. Continued use of the website after a change takes effect, or attendance at a booking made after the change, means you accept the updated version.

If a change is material, the house will take reasonable steps to make it visible, such as a notice on the homepage or a note in booking confirmations for upcoming events. Bookings confirmed before a change takes effect remain governed by the terms in force at the time of confirmation, except where the change is required by law or where the change concerns safety rules that must apply immediately inside the house.

5. Reservations and Bookings

All reservations, workshop seats, chef table evenings, and private events are made by request, whether through the contact form, by email to respond@ramengarden.hair, or by telephone at +16629776891. A request becomes a confirmed booking only when the company confirms it by email or telephone. Because the dining room and the studio room are small by design, early requests are strongly encouraged for weekends, seasonal menu launches, and holiday periods.

When you make a booking you agree to provide accurate party details, including the number of guests and any dietary notes the kitchen needs. The company holds tables for a reasonable grace period after the reserved time; if a party has not arrived within that period, the table may be released. Bookings made with inaccurate details, such as a party size far smaller than the group that arrives, may be seated at the discretion of the house and may be subject to the menu or seating that the accurate party size would have required.

6. Payment and Pricing

Prices for meals, workshops, meal kits, and events are stated at the counter, in confirmations, and in event materials, and they are due at the time and place the company indicates. Payment is accepted through the methods the house announces, including the payment processor used at the counter and for deposits. Prices are stated in United States dollars and are subject to applicable taxes, and any service charge for private events is disclosed before you confirm the booking.

Where a deposit is required to hold a chef table, a private event, or a workshop seat, the deposit amount and its conditions are stated in the confirmation. Deposits are applied to the final amount due. If the company must change a price after a booking is confirmed, the price in the confirmation governs the booking. Menu prices may change between visits, and the website does not present a complete price list, so the menu in effect at the house is the authoritative source at the time of service.

7. Gift Cards and Tasting Tickets

The house may issue gift cards and tickets for seasonal tastings or workshops. A gift card is a prepaid right to services at the house up to the value loaded on it, and a tasting ticket is a paid reservation for a specific session, date, and seat. Gift cards and tickets are not cash, cannot be exchanged for cash except where the law requires, and cannot be replaced if lost, although the house will always check its records for unused values presented with a purchase receipt.

Tickets for dated sessions are governed by the cancellation terms of these conditions and by any session-specific rules stated at purchase. A ticket holder who cannot attend a dated session may transfer the seat to another person by notifying the house before the session begins, and the new holder accepts these terms by attending. Where a ticketed session is canceled by the company, every holder is offered a full refund or a seat at a rescheduled session.

8. Cancellations and Refunds

Plans change, and the house tries to be fair to both guests and the kitchen. For standard table reservations, there is no charge for cancellation, and a quick call or email to release the table is appreciated because it lets another guest sit. For chef tables, workshops, and ticketed tastings, cancellations made at least forty-eight hours before the session receive a full refund of any deposit or ticket price; cancellations inside forty-eight hours may be charged in full, because ingredients and staffing are committed by then.

Private events follow the schedule stated in the event agreement, which may include a longer cancellation window and a graduated deposit schedule. Refunds of payments made through the payment processor are issued through that processor to the original payment method and may take several business days to appear. If the company cancels a booking for reasons within its own control, every affected guest receives a full refund or, where practical, a priority rebooking at the next available session.

9. Dietary Information and Allergies

The kitchen prepares broth, noodles, and garnish in a single working house, and ingredients including wheat, soy, sesame, egg, shellfish, fish, and tree nuts are present in the kitchen every day. The company takes allergies seriously and will share ingredient information for any dish on request, but it cannot guarantee that any bowl is completely free of trace amounts of an allergen. Guests with severe allergies should say so clearly when booking and again to the team before eating.

Menu items marked with dietary characteristics, such as a plant-based broth, are prepared with care, but the same kitchen surfaces and tools are shared across the menu. Consuming ramen and studio-prepared food is undertaken at the choice of the guest, and guests who are unsure whether a dish suits their dietary or medical needs should consult their own medical professional before ordering. The company provides information in good faith and is not a medical adviser.

10. Studio Events and Private Bookings

Studio workshops, chef tables, and private events take place inside a working kitchen, and safety rules apply at all times. Guests must follow the instructions of the cooks leading the session, use equipment only as demonstrated, and keep passageways clear during service. The company may exclude a participant from any part of a session where behavior creates a risk to that participant or to others, and this section continues to govern refunds and charges for such an exclusion.

Guests are welcome to photograph their own bowls and tables for personal use, and the house appreciates a mention when the photos travel. Photography of other guests without their consent, and any recording of staff areas beyond the demonstration points, are not permitted. Where an event agreement exists, its terms govern alongside these terms, and the event agreement controls on any subject it specifically addresses, such as headcount changes, room setup, decorations, and end times.

11. Acceptable Use of the Website

You may use the website for lawful personal and business purposes connected to the services of the house. You agree not to interfere with the operation of the site, not to attempt to gain unauthorized access to any system, not to scrape or copy the pages at scale for reuse, and not to submit false, abusive, or automated requests through the contact form or by email. The website is a small, static site built for guests, and it is not designed to support automated traffic of any kind.

You also agree not to use the name, photographs, menus, or written material of the company to imply a partnership, endorsement, or franchise that does not exist. The company may suspend or block access from any source that abuses the site, and it may report unlawful activity to the proper authorities. If you find an error on the website, a broken link, or inaccurate information, the company welcomes a note through the contact page so it can be corrected quickly.

12. Intellectual Property

The name RAMEN GARDEN SYRACUSE INC, the RamenGarden developer name, the website design, the written descriptions of services and menu, the photography, and the distinctive arrangement of the pages are the property of the company or are used with permission. These materials are protected by the intellectual property laws of the United States and by the treaty frameworks that extend protection across borders.

You may view the website, print or save pages for your own personal planning, and share links to the site freely. You may not reproduce the site in whole or in substantial part, use its content to train commercial systems, or create a derivative website that copies its structure, text, or design without written permission from the company. Permission requests are welcome and are usually answered quickly when the proposed use is fair to the house and clearly described.

13. Third Party Links and Services

The website may link to or rely on third party services, such as hosting infrastructure, map services, payment processors, and delivery partners. Those services operate under their own terms and privacy notices, and the company is not responsible for their content, availability, or practices. A link from this site is a convenience and not an endorsement of everything a third party may offer or publish.

When a transaction involves a third party, such as a payment processed by a processor or a meal kit delivered by a carrier, the third party performs its part under its own agreement with you or with the company. If a problem arises with such a service, the house will help you reach the right provider and will assist in resolving the issue, but the company does not control third party performance and cannot guarantee it. This section does not limit any right you hold against the company under these terms.

14. Disclaimers

The website is provided on an as is and as available basis. The company works hard to keep the pages accurate, current, and available, but it does not promise that the site will be uninterrupted, error free, or free of harmful components introduced by others, and it does not promise that every description matches every seasonal variation of the menu. Your use of the website is at your own discretion and risk.

To the fullest extent permitted by law, the company disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, with respect to the website. Nothing in this section limits obligations that cannot be limited by law, and nothing in these terms disclaims the implied warranty of wholesome food served at the house itself, which is governed by the food safety laws that apply to the company.

15. Limitation of Liability

To the fullest extent permitted by law, the company, its owners, and its team members are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or lost goodwill, arising from or connected to the website or the services, even if the company has been advised of the possibility of such damages. This limitation applies to claims in contract, tort, statute, and any other legal theory.

Where the law does not allow the exclusion of certain damages or the limitation of liability to the amount stated here, the liability of the company is limited to the smallest amount the law permits, and in the case of amounts paid to the company, to the total you actually paid to the company for the service giving rise to the claim in the twelve months before the claim arose. Nothing in these terms limits liability for gross negligence, willful misconduct, or any other liability that cannot lawfully be limited.

16. Indemnification

You agree to defend, indemnify, and hold harmless the company, its owners, and its team members from claims, demands, losses, and reasonable legal costs arising from your misuse of the website, your breach of these terms, or your violation of the rights of another person or of applicable law. This duty applies to the extent you are responsible for the claim and does not extend to conduct of the company or its team.

If a claim covered by this section arises, the company may, at its option, participate in the defense with counsel of its choice at its own expense, and you may not settle the claim in a way that binds the company or admits fault on its behalf without written consent. The house hopes this section never matters in practice; it exists so that both sides know where responsibility lands if a third party ever brings a claim connected to your actions.

17. Governing Law and Dispute Resolution

These terms are governed by the laws of the United States and of the state in which the company is organized and operates, without regard to conflict of law rules that would apply the law of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to the services of the company.

Most concerns can be resolved with a conversation, and the company asks that you contact the house first so the team can try to make things right. Where a dispute cannot be resolved directly, the parties agree to attempt good faith mediation before commencing court proceedings, except where a party needs urgent injunctive relief. Subject to that process, the courts located in the county of the house in Syracuse have exclusive jurisdiction over disputes arising from these terms, and each party consents to that venue.

18. Severability and Waiver

If any part of these terms is found unenforceable, that part is adjusted to the minimum extent necessary to make it enforceable, and the remainder of the terms stays in force. A failure by the company to enforce any provision on one occasion is not a waiver of the right to enforce it later, and a waiver is effective only if it is written and signed by an authorized representative of the company.

These terms, together with the Privacy Policy, any confirmed booking confirmation, and any signed event agreement, form the entire agreement between you and the company regarding the website and the services, and they replace any earlier understanding on those subjects. You may not assign your rights under these terms to another person without consent of the company, although the company may assign its rights as part of a transfer of the business, subject to notice to you as described in the changes section.

19. Contacting the Company

Questions about these terms, about a booking, or about the house in general are always welcome. The company prefers written contact because it keeps a clear record, and it answers every serious message within a reasonable time during business hours. The contact details of the company are set out below and are repeated in the footer of every page of the website.

RAMEN GARDEN SYRACUSE INC, 2058 W 1700 S Ste 106, Syracuse - 84075-7209, United States (US). Email: respond@ramengarden.hair. Telephone: +16629776891. Website: ramengarden.hair. The website is maintained by the developer RamenGarden for the company. A contact form is available on the contact page of this site for reservations, catering inquiries, studio partnerships, and general questions about the house.

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© 2026 RAMEN GARDEN SYRACUSE INC · respond@ramengarden.hair · +16629776891

2058 W 1700 S Ste 106, Syracuse - 84075-7209, United States (US)